To request water/wastewater maintenance or to report an issue online, visit Garland eAssist.
For water and wastewater emergency service, urgent maintenance requests, industry/commercial discharge reporting or taste and odor concerns call 972-205-3210 or email us at firstname.lastname@example.org. Our Control Center operates 24 hours a day, 365 days a year.
To report a violation of the current water restrictions, click here.
For Water Utilities Administration call 972-205-3210, or fax to 972-205-3242.
Utility Customer Service
For information about utility accounts, billing, credit information, payment locations and more, visit Garland Power and Light (gpltexas.org) or call the main number for GP&L at 972-205-2671.